Help Center

We currently ship within North America, including Canada and the Continental United States.

All orders are shipped from our warehouse in Canada. For orders being delivered to the Continental United States, any applicable duties and tariffs will be calculated and added at checkout. This ensures your order is delivered with no additional fees due at the door.

We offer complementary shipping for within North America, including Canada and the Continental United States destinations on orders above $75 dollars. All orders that are free shipped come with tracking.

For orders being delivered to the Continental United States, any applicable duties and tariffs will be calculated and added at checkout. This ensures your order is delivered with no additional fees due at the door.

If the order is received before 12:00 pm ET, it is usually packed and prepared to be shipped at the same day the order is placed. The rest of the orders are fulfilled by the next business day.  

Local Delivery 

You can pick up your order after reciving a " Ready for Pickup" notification from our flagship boutique in Bayview Village Shopping Center. 

A local pick up confirmation form has to be completed by the customer. 

For picking up your order you must have a valid photo ID. 

We offer simple, flat-rate shipping across North America.

Orders under $75 are shipped for a flat rate of $15.
Orders of $75 or more qualify for free shipping.

Any applicable duties or tariffs for U.S. orders will be calculated at checkout so your package arrives with no additional fees at delivery.

We offer 3 complementary samples with every product order (not samples-only orders). Sample requests can be typed into a box in checkout process. Free sample are going to be from manufacturers samples. if we ran out of manufacturers sample we will make custom samples and we label them properly for you. If we don't have the requested samples in stock at the time of order or you do not request samples we will put random samples that we think you might like based on your order. Kindly note that our complimentary sample program is exclusive to Canadian orders, as our flagship boutique is proudly based in Canada. At this time, this offering is not available for U.S. orders.